Privacy Statement

We collect personal information from you, including information about your:

Name

Contact information

Billing or purchase information

We collect your personal information in order to:

Supply quotes or carry out work for you.

We keep your information safe by storing it in encrypted files and only staff who need access will be able to access it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at: info@jel.co.nz

At Jackon Van Interiors we are committed to the highest standards of Quality, Health, Safety, and Environmental sustainability. Our policy reflects our dedication to achieving excellence in every aspect of our operations by adhering to the following principles:

1. Quality Commitment

• Attention to Detail: We ensure high-quality work by paying attention to every detail and not accepting second-rate workmanship.
• First-Time Accuracy: We aim to “do it right the first time,” minimizing rework and errors.
• Constructive Feedback: We encourage open dialogue, allowing anyone to point out areas for improvement without fear of criticism.
• Continuous Improvement: We actively seek ways to enhance our processes, deliverables, and services, fostering innovation and growth.
• Teamwork and Respect: Cooperation and respect for each individual’s skills are key to our success. We communicate clearly and frequently to ensure alignment and collaboration.

2. Health and Safety

• Safety First: The safety and well-being of our employees, clients, and the communities we serve are of the utmost importance. We adhere to rigorous safety protocols and encourage a culture of vigilance and responsibility.
• Risk Mitigation: We proactively identify and manage risks in the workplace, ensuring all employees are trained and equipped to carry out their tasks safely.
• Accountability: Every team member is responsible for maintaining a safe working environment. We hold ourselves accountable for our actions and avoid blame or excuses in pursuit of a safe workplace.

3. Customer Delight

• Exceeding Expectations: We strive to go beyond customer satisfaction and aim to create “raving fans” who will advocate for our business. Our goal is to deliver exceptional results that exceed expectations consistently.
• Building Loyalty: Our relationships with customers, suppliers, and colleagues are founded on mutual respect and trust, ensuring long-lasting partnerships.

4. Environmental Responsibility

• Sustainable Practices: We recognize the importance of protecting the environment and are committed to minimizing our ecological footprint.
• Compliance and Innovation: We comply with all environmental regulations and constantly seek innovative ways to reduce waste and conserve resources.

5. Accountability and Integrity

• Own Our Actions: We foster a culture of accountability, ensuring every team member takes responsibility for their actions.
• No Blame Culture: Instead of indulging in blame or excuses, we focus on finding solutions and learning from mistakes to drive continuous improvement.